IT Managed Services
81g Blue prides itself on providing high level IT Support and Services to businesses, tailored to each individual and all packaged with our first-class customer service. You won’t want to go anywhere else.
We strive to build strong partnerships with all our clients and in doing so create a great platform for delivering our services as a a seamless addition to your business models and structure.
81g Blue’s Fully Managed IT Support Package is ideal for businesses wanting to place all TI functions in a safe pair of hands. Managing day to day user issues right through to working with Executive teams to determine the IT strategy for your business.
We know that IT is often a non-core activity, but we also know it’s critical that it just works. We make IT work, and we make IT able to do more. We achieve this by taking entire responsibility for your IT and providing you with a single point of contact through which to resolve all your IT issues.
81g Blue’s fully managed service model is tailored to each client’s requirements, we pride ourselves in the partnerships we have formed in order for our clients to receive maximum benefits from our service through a service bespoke to them.
Our people have a vast amount of experience working within the IT industry whilst also understanding how frustrating IT can be if you don’t! We all believe, and are firmly behind our company’s mission ‘to be the best’ in all that we do so and fundamentally we all believe Customer Service is how we add value and fully embed ourselves into our customers IT environments.
WHAT YOU CAN EXPECT FROM AN 81G FULLY MANAGED SERVICE
Key Customer Benefits:
81g’s fully managed service model has no hidden extra costs leaving you to budget with confidence.
81G Blue make is a priority to work alongside your business to ensure expectations are excelled.
DEDICATED TO SERVICES
We will help you create and deliver to your businesses IT strategy objectives.
We have invested heavily in our systems management platform, allowing us to monitor your
DEFINED SERVICE LEVELS
81G Blue will work with you to define service levels that are crucial to you, and your
DEDICATED SERVICE DESK
Our Service Desk Team are at the core of our business and deliver exceptional service across
infrastructure estates, and to user at all times.
All your assets connected to our management to enable accurate asset management.
We ensure that all software agreements are managed. That licenses are in place, renewed,
and monitored at all times.
PREVENTION BEATS CURE
Our service is Proactive in every sense so we are always one step ahead ensuring your IT
outages are kept to an absolute minimum.
Giving you one point of contact for anything and everything IT related, we will manage all
your 3rd party relationships too.
81g Blue have your businesses IT function under control, allowing you to focus on your core
CYBER SECURITY STANDARD
We make it our priority to ensure that your business is educated and protected against any
EFFICIENCIES IN SERVICE
By applying policies, process and transformation through constant communication we assist
users to be far more productive