IT Managed Services
81G prides itself on providing high level IT Support and Services to businesses, tailored to each individual and all packaged with our first-class customer service. You won’t want to go anywhere else.
We strive to build strong partnerships with all our clients and in doing so, create a great platform for delivering our services as a seamless addition to your business models and structure.
81G’s Fully Managed IT Support Package is ideal for businesses wanting to place all IT functions in a safe pair of hands. Managing day to day user issues right through to working with executive teams to determine the IT strategy for your business.
We know that IT is often a non-core activity, but we also know it’s critical that it just works. We make IT work, and we make IT able to do more. We achieve this by taking entire responsibility for your IT and providing you with a single point of contact through which to resolve all your IT issues.
81G’s Fully Managed Service Model is tailored to each client’s requirements, we pride ourselves in the partnerships we have formed in order for our clients to receive maximum benefits from our service and totally bespoke solutions.
Our people have a vast amount of experience working within the IT industry whilst also understanding how frustrating IT can be if you don’t! Everyone at 81G is firmly behind the company’s mission ‘to be the best’ in all that we do and believes that customer service is fundamental in adding value alongside fully embedding ourselves into our customer’s IT environments.
WHAT YOU CAN EXPECT FROM AN 81G FULLY MANAGED SERVICE
Key Customer Benefits:
81G’s Fully Managed Service Model has no hidden extra costs leaving you to budget with confidence.
81G makes it a priority to work alongside your business to ensure expectations are excelled.
DEDICATED TO SERVICES
We will help you to create and deliver your businesses IT strategy objectives.
We have invested heavily in our systems management platform, allowing us to monitor your systems 24/7/365.
DEFINED SERVICE LEVELS
81G will work with you to define service levels that are crucial to you, and your
DEDICATED SERVICE DESK
Our Service Desk Team are at the core of our business and deliver exceptional service across
infrastructure estates, and to user at all times.
All your assets connected to our management to enable accurate asset management.
We ensure that all software agreements are managed. That licenses are in place, renewed, and monitored
at all times.
PREVENTION BEATS CURE
Our service is Proactive in every sense so we are always one step ahead ensuring your IT outages
are kept to an absolute minimum.
Giving you one point of contact for anything and everything IT related, we will manage all your 3rd party
81G have your businesses IT function under control, allowing you to focus on your core business.
CYBER SECURITY STANDARD
We make it our priority to ensure that your business is educated and protected against any cyber threats.
EFFICIENCIES IN SERVICE
By applying policies, process and transformation through constant communication we assist
users to be far more productive
Energy Saving Trust
81G provides comprehensive and fully managed IT services, working in partnership with its clients to help them understand and meet the needs of their businesses and stakeholders.