In today’s modern business landscape, all organisations need effective, proactive IT support. Babble has developed a support package that gives businesses all the expertise, resources and services they need to keep their technical operations running smoothly and consistently.
Outsourced IT Support
If you’re looking for a better standard of IT support for your organisation, then outsourcing may be the answer. Babble provides an all-inclusive support package that’s cost-effective, scalable, and adaptable to your organisation’s needs.
Our outsourced IT service guarantees that your employees are never more than a single phone call away from an IT professional; and that your infrastructure is always being looked after properly. We’re not just a service provider – we’re your dedicated IT partner; here to make sure you’re getting everything you need out of your IT.
Outsourced IT Support
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Get in touch today to find out how you can access a better class of IT support with Babble.
Features
Unlimited Calls & Callouts
Rest assured that with Babble’s outsourced support service, you will get all the support that your organisation needs. Our helpdesk is always ready to connect you to an engineer, and onsite support is available whenever you need it. There are no caps on usage.
Proactive Infrastructure Support
Our IT support service includes proactive measures that tick away in the background, helping us anticipate issues for even quicker resolutions. We implement 24/7 network and server monitoring that logs issues for us to investigate and resolve independently.
Strategic Goal Setting
We help our clients with more than just overseeing their standard IT maintenance. Our support package includes technology advice, preferential project rates, and dedicated account management which, altogether, can help you further your strategic IT goals.
Key Benefits of Outsourced IT Support
With our Outsourced IT Support solution, you get all the same functionality and convenience of an in-house IT department, but with more flexibility and scalability.
Reliable Resolutions
Our engineers always work to find the right solution for each problem. Using case management also means critical information is passed on during escalations and handovers, so your employees will never have to waste time repeating themselves.
Service-Level Agreements
We’ve worked hard to build an effective, proactive support service fit to meet the needs of any business. But don’t just take our word for it – the support included in our service is backed up with an SLA, so that you always know what to expect.
Tailored Pricing Structure
Outsourcing your IT to Babble is cost effective. Not only are our services charged at a fixed monthly price, that price is calculated per user. This means you will pay for exactly what you need and can scale the price up or down based on necessity.
Why Babble for Outsourced IT Support?
Decades of Experience
Babble has decades of experience in the IT support industry. We are a large family, with offices throughout England and Scotland, and our large team of IT professionals have a long and diverse portfolio of skills, knowledge and experience.
A Trusted Partner
When you outsource your IT support to us, you’re not just getting a faceless service provider – You are getting a partner. We take pride in our attention to detail, and our commitment to building strong, lasting relationships with our customers.
Reliable Service
Outsourcing can give people anxiety about the quality of the service they’re getting. With our SLAs, our skilled and experienced IT teams, and our industry-leading technology partners, you should be in no doubt about the service you’ll get.
Outsourced IT Support
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Get in touch today to discuss getting a better class of IT support.
